South Coast Botanic Garden, located on the Palos Verdes Peninsula in California, is now running on our Fundraising and Operations Network Data System (Fronds) specifically developed for botanic gardens, zoos, museums and other arts and recreation organizations. Fronds combines many back office donor management operations with front office guest services such as ticket sales, membership purchases and class registration. Previously, South Coast was running on an established donor-management software package that did not provide the full range of capabilities that its staff needed.
Adrienne Lao Nakashima, CEO of the South Coast Botanic Garden Foundation, writes:
Faced with a tight deadline and having to transfer data from our old system, DataPlex was able to get our business and development offices as well as our Guest Services Center up and running on our new FRONDS system in less than one month. They walked-us through all the hardware setup and made it easy for us to seamlessly transition to an entirely new system that integrates development with membership management and operations. When we went live, the DataPlex team was always available to answer any questions and helped us make tweaks along the way. Now, we enjoy the equivalent of three separate systems all conveniently rolled up into one cost-effective package.
More information about FRONDS can be found on its informative fronds.org website.